You're running multiple jobs across multiple sites with a handful of subs — and every update, every blocker, every materials request lives somewhere in your phone. Backbone Ops reads those messages automatically and turns them into real job visibility. Nothing changes for your guys. Everything changes for you.
Get in touchYou text your guys to confirm they're on site. Half of them don't respond until you follow up. Your whole day starts waiting on people you can't control.
You're the only one who knows what's happening across every job. That knowledge lives in your head and your phone — nowhere else. One missed message and you're blind.
Your property manager wants a status update. You buy yourself 30 seconds while you scroll three threads trying to remember what actually happened at that unit yesterday.
Built for businesses with crews, schedules, and payroll. Your guys aren't employees — they won't download an app, won't clock in, and won't change how they work. So nothing sticks.
Job costing apps, crew schedulers, field service platforms — they're all built for a business owner who manages their team directly. Timesheets, clock-ins, shift scheduling, payroll. That's a different operation entirely.
Your guys work for themselves. You coordinate outcomes — you don't manage their day. The only consistent signal you get from them is a WhatsApp message when something happens.
Backbone Ops is the first platform built around that reality. AI reads every message your guys send, figures out which job it belongs to, and gives you a live picture of every site — without asking anything of them.
Your guys text you updates. That's the whole input. No new app, no login, no training. Backbone Ops reads what they send, figures out which job it belongs to, and updates your dashboard automatically — so the picture in your head finally exists somewhere you can see it.
Every morning, this is what's waiting. No calls made. No texts sent. Everything your guys sent — structured, prioritized, and ready to act on.
JOB-009 at Oakfield Apt 2 is complete — Miguel finished and left the unit clean. Tenant acknowledged the work. Photos logged. Ready for sign-off.
JOB-007 at Maple St is on hold — Ernesto is waiting on tile and grout spacers. Flag for your HD rep first thing tomorrow.
Click any job and you see the full update timeline, AI completion check, and photos. All built automatically from your guys' WhatsApp messages — they never changed a thing.
Photo, update, materials request, blocker — whatever they normally send on WhatsApp. No new app. No change to how they work.
Every message is parsed automatically — matched to the right job, status extracted, materials flagged, blockers identified. No codes required.
Every site, every status, every flag — live. If a guy goes quiet, an automatic follow-up goes out so you don't have to chase.
Daily summary drafted every afternoon. AI does the reading — you make all the calls. Nothing goes to your client without your approval.
Every job across every site — status, last update, which guy is on it, and any flags. Built from the messages your guys are already sending. No data entry from anyone.
When a guy goes quiet mid-job, Backbone Ops sends a follow-up automatically. You find out about problems before your client does — not after.
Before a job hits Ready for Review, AI cross-checks the update history against the original scope. You don't read everything — you approve what's actually done.
Every afternoon, AI drafts a digest of everything that happened across every site. Use it to answer your client's next call before it comes.
Materials requests from your guys are captured automatically — structured, logged, and flagged. No more rebuilding the list from three different texts.
Start the day with a WhatsApp digest across every job. Each guy gets their assignment automatically — no individual texts required.
That's exactly who we built this for. Backbone Ops is boutique — we work with a small number of coordinators and set each one up personally. If this sounds like your operation, reach out and we'll talk through whether it's a fit.